Shipping policy
Shipping and delivery
Majolie Designs offers free shipping within the United States. Shipments include insurance and signature confirmation.
Processing and delivery timing
Purchases generally ship within 1 business day after payment is received. Every order is reviewed and verified. Billing or shipping discrepancies, or requests to ship to a different address, may delay processing while we contact you.
Delivery time depends on the destination and shipping service. Processing time is separate from transit time. For domestic expedited shipping requests placed between 8:00 a.m. and noon Pacific Time, call (619) 405-2000 to ask whether same-day dispatch is possible.
Saturday delivery is not included in standard pricing. Overnight shipments sent Friday generally arrive Monday, and 2-day shipments sent Thursday generally arrive Monday. Contact us before ordering if you need Saturday delivery; an additional carrier fee may apply.
Destinations and delivery addresses
For international delivery, contact info@majoliedesigns.net before purchasing to confirm availability, shipping costs, and estimated timing for your destination. International delivery may take longer because of customs processing.
Please provide a street address for signature delivery. Contact us before ordering if you need delivery to a P.O. box. For business deliveries, include the company name and contact phone number. Address changes after dispatch may cause delays and additional carrier charges.
Tracking and delivery support
Use the tracking details provided for your shipment to follow its progress. If you have not received tracking details, tracking has not updated, or your package is delayed, missing, or damaged, email info@majoliedesigns.net or call (619) 405-2000. Include your order number and a description of the issue so we can investigate.
If you would like local pickup, contact us before ordering to ask whether an arrangement is available. Do not travel to collect an order without confirmation.